Service Writer / Advisor
Company: Pape' Machinery, Inc
Location: Quincy
Posted on: January 18, 2026
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Job Description:
PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION – QUINCY, WA
SERVICE WRITER / ADVISOR: Do you love working with a wide variety
of people, building relationships with customers, and solving
problems? Can you adapt to changing priorities and balance several
projects at once? If so, we want to hear from you! Pape’ Machinery,
the premier capital equipment dealer in the West, is looking for a
Service Writer to join their team in Quincy, WA. At Pape’, you can
count on us to heavily invest in your career through training,
resources, and support. We want to see you grow your skill set and
experience, and in turn, provide excellent compensation, work-life
balance, and benefits for you and your family. Come join our team!
WHAT YOU’LL DO As our Service Writer, you will ensure that all
service department work orders are opened, maintained, proofed, and
closed in the most efficient way possible, all while ensuring you
provide an excellent experience for our customers. Every day you
will oversee service and warranty work orders, assist in shop
workflow, check in equipment for repairs, and assist customers. To
thrive in this role, you must love working in a team, be customer
service focused, and have a winning attitude. WHAT YOU NEED:
Familiarity with Outlook, Word, Excel, and the ability to learn new
computer programs. Excellent customer relations and communication
skills. Ability to perform at a high level in a fast-paced and
team-oriented environment. Mechanical aptitude is a plus.
Compensation: $20-29/hr (Depending on Experience) Why work for
Pape’: Competitive pay based on your skills, training, and
experience level. Outstanding benefits including – 401(k) & Roth
401(k) Retirement Plans with Company Match; Medical, Dental, Vision
and Prescription Insurance; Flexible Spending Accounts (Flex
Plans); Life Insurance; Short- and Long-Term Disability Insurance;
Employee Assistance Program; Online and Instructor-Led Training;
Tuition Reimbursement for Training Programs. Progressive Vacation
Plans, Sick Leave & Paid Holidays – Members receive 80 hours of
vacation (First year is prorated for new hires based on start
date), 1 hour of sick leave for every 40 hours worked, and 7 paid
holidays each year. Pape’ vacation plans also have tiers based on
your seniority, so as your seniority grows, your vacation time off
does as well. Advancement – Pape’ is a dynamic, growth-oriented
organization with a focus on promoting from within. Stability and
reputation — Pape’ is a family-owned, fourth-generation company
with over 160 locations, over 4,000 members and 85 plus years of
experience. Pape’ is known for their stability, honesty and
integrity. Equipment – Pape’ has the largest equipment inventory in
the West and an unparalleled parts inventory! Employee impact –
Enjoy an open-door policy where your voice will be heard and your
opinions will matter. Training – You will be provided with training
and mentoring to prepare you for your role and continued learning
to grow your skills. The Pape’ Group maintains a drug-free
workplace and as such, requires candidates to successfully pass a
pre-employment drug test. Equal Opportunity Employer/Protected
Veterans/Individuals with Disabilities This employer is required to
notify all applicants of their rights pursuant to federal
employment laws. For further information, please review the Know
Your Rights notice from the Department of Labor.
Keywords: Pape' Machinery, Inc, South Hill , Service Writer / Advisor, Customer Service & Call Center , Quincy, Washington
