Customer Service Representative - State Farm Agent Team Member

Company: Judiet Dere - State Farm Agent
Location: Renton
Posted on: February 16, 2026

Job Description:

Job Description Job Description Benefits: Health insurance Opportunity for advancement Paid time off Customer Service Representative State Farm Agent Team Member Location: Renton, WA (On-site) Agency: Judiet Dere Insurance Agency, Inc. About Our Agency Judiet Dere Insurance Agency is dedicated to helping clients protect what matters most through personalized insurance and financial service solutions. We pride ourselves on strong client relationships, community involvement, and creating a supportive, high-performing team environment. Position Overview We are seeking a full-time Customer Service Representative to join our State Farm agency team. This role is ideal for a licensed insurance professional who enjoys helping customers and is comfortable identifying and asking for additional coverage opportunities . You will support existing customers while actively contributing to agency growth through cross-selling and referrals. Key Responsibilities Provide exceptional customer service via phone, email, and in-office interactions Assist customers with policy changes, billing questions, and claims support Educate existing customers on coverage options and additional lines of insurance Confidently identify cross-sell opportunities and ask customers about unmet insurance needs Generate referrals and support agency retention and growth goals Work collaboratively with the sales and service team to deliver a seamless customer experience Qualifications Active Washington Property & Casualty insurance license (required) Comfortable and confident discussing and cross-selling additional insurance products to existing customers Strong communication, listening, and problem-solving skills Detail-oriented with strong organizational and multitasking abilities Positive attitude and team-focused mindset Prior customer service, insurance, or office experience preferred Compensation & Benefits Base Pay: $22.00$24.00 per hour (based on experience) Plus commissions and performance-based bonuses Medical and dental benefits after eligibility period Paid training and ongoing professional development Paid time off, holidays, and sick leave Career growth opportunities, including advancement into sales or leadership roles Supportive, professional, and team-oriented office culture Schedule Monday to Friday, 9:00 AM 5:00 PM Why Join Us? At Judiet Dere Insurance Agency, we dont just offer a job we offer a career path. Youll receive hands-on training, growth opportunities, and the support of a collaborative team while maintaining a healthy work-life balance. How to Apply If you are a licensed insurance professional who enjoys helping customers and isnt afraid to ask for the business, wed love to hear from you. Please submit your resume and a brief cover letter outlining your experience and interest in the role.

Keywords: Judiet Dere - State Farm Agent, South Hill , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Renton, Washington