Health Information Specialist I (Onsite-Tacoma, WA)
Company: CIOX Health Talent Acquisition
Location: Tacoma
Posted on: April 16, 2024
Job Description:
Who we are... Datavant protects, connects, and delivers the
world's health data to power better decisions and advance human
health. We are a data logistics company for healthcare whose
products and solutions enable organizations to move and connect
data securely. Datavant has a network of networks consisting of
thousands of organizations, more than 70,000 hospitals and clinics,
70% of the 100 largest health systems, and an ecosystem of 500+
real-world data partners. - - - What we offer--- By joining
Datavant today, you're stepping onto a highly collaborative,
remote-first team that is passionate about creating transformative
change in healthcare. We hire for three traits: we want people who
are smart, nice, and get things done. We invest in our people and
believe in hiring for high-potential and humble individuals who can
rapidly grow their responsibilities as the company scales. Datavant
is a distributed, remote-first team, and we empower Datavanters to
shape their working environment in a way that suits their needs. -
What we need--- This is an entry level position responsible for
processing all release of information (ROI), specifically medical
record requests, in a timely and efficient manner ensuring accuracy
and providing customers with the highest quality product and
customer service. Associate must at all times safeguard and protect
the patient's right to privacy by ensuring that only authorized
individuals have access to the patient's medical information and
that all releases of information are in compliance with the
request, authorization, company policy and HIPAA regulations. -
This is a onsite role
- Full-Time: Monday-Friday 8:00a-4:30p
- Onsite position at a local Hospital (Tacoma, WA 98405)
- Comfortable working in a high-volume production
environment.
- Processing medical record requests by taking calls from
patients, insurance companies and attorneys to provide medical
record status -
- Documenting information in multiple platforms using two
computer monitors.
- Proficient in Microsoft office (including Word and Excel) What
You Will Do...
- Receive and process requests for patient health information in
accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged
information.
- Maintain working knowledge of Company and facility
software.
- Adhere to the Company's and Customer facilities Code of Conduct
and policies.
- Inform manager of work, site difficulties, and/or fluctuating
volumes.
- Assist with additional work duties or responsibilities as
evident or required.
- Consistent application of medical privacy regulations to guard
against unauthorized disclosure.
- Responsible for managing patient health records.
- Responsible for safeguarding patient records and ensuring
compliance with HIPAA standards.
- Prepares new patient charts, gathering documents and
information from paper sources and/or electronic health
record.
- Ensures medical records are assembled in standard order and are
accurate and complete.
- Creates digital images of paperwork to be stored in the
electronic medical record.
- Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
them appropriately.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes,
opening mail, and data entry.
- Must meet productivity expectations as outlined at specific
site.
- May schedules pick-ups.
- Other duties as assigned. What Helps You Stand Out... -
Required
- High School Diploma or GED.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfortable utilizing phones, fax machine, printers, and other
general office equipment on a regular basis.
- Professional verbal and written communication skills in the
English language.
- Detail and quality oriented as it relates to accurate and
compliant information for medical records.
- Strong data entry skills.
- Must be able to work with minimum supervision responding to
changing priorities and role needs.
- Ability to organize and manage multiple tasks.
- Able to respond to requests in a fast-paced environment.
Preferred
- Experience in a healthcare environment.
- Previous production/metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and
customers.
- Comfortable bringing new ideas, process improvement
suggestions, and feedback to internal stakeholders. - Working
conditions & physical demands - Work is generally performed in an
office environment in which there is only minimal exposure to
unpleasant and/or hazardous working conditions. Must have the
ability to stand and sit frequently throughout an eight-hour
period, reach horizontally and vertically for overhead use. Must be
able to use a telephone or headset equipment. Incumbent must be
able to lift 20 lbs., perform work at a computer terminal for 6-8
hours a day, and function in an environment with constant
interruptions. Reasonable accommodations are available to qualified
individuals with disabilities. Low to no travel required. - To
ensure the safety of patients and staff, many of our clients
require post-offer health screenings and proof and/or completion of
various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any
requests to be exempted from these requirements will be reviewed by
Datavant Human Resources and determined on a case-by-case basis.
Depending on the state in which you will be working, exemptions may
be available on the basis of disability, medical contraindications
to the vaccine or any of its components, pregnancy or
pregnancy-related medical conditions, and/or religion. - For remote
work, this position requires that you provide a high-speed internet
connection, subject to applicable expense reimbursement
requirements (if any), and a work environment free from
distractions. - Pay ranges for this job title may differ based on
location, responsibilities, skills, experience, and other
requirements of the role. - All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. -$17 -
$21
Keywords: CIOX Health Talent Acquisition, South Hill , Health Information Specialist I (Onsite-Tacoma, WA), Healthcare , Tacoma, Washington
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