Shelter Monitor
Company: Low Income Housing Institute
Location: Olympia
Posted on: February 27, 2026
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Job Description:
Job Description Job Description Maple Court Shelter Monitor 8200
Quinault Drive NE Lacey WA, POSTING DATE:6/25/2025 REPORTS TO:
Shelter Operations Manager HOURS : Full Time 5 PM – 1 AM Mon-Fri
PAY RANGE: $21.26-27.51 per hour BENEFITS: Medical, dental, vision,
retirement, life insurance, long term disability insurance and sick
leave are available to employees. Employees accrue 116 hours of
vacation during the first year and receive 11 paid holidays.
(Prorated for part-time employees). Position type: Non-exempt.
Unionized position, represented by Local 8 of the Office of
Professional Employees International Union (OPEIU). This position
monitors activities at the Shelters and maintains a safe
environment for all Program Participants. This position also
provides emergency coverage as needed and works closely with other
Shelter Monitors, the on-site Case Manager and the Shelter
Operations Manager. Responsibilities: Foster a safe, clean and
peaceful environment in the shelter. Assist clients/participants in
completing move-in and move-out paperwork. Monitor individuals
entering and exiting the shelter. Maintain logs and complete
incident reports. Provide outreach and info to neighborhood
residents. Handle donations. Provide an on-site presence in the
shelter, provide assistance to the program participants, enforce
rules and guest policy. Monitor activities, safety, security and
cleanliness in the shelter. Serve on team providing 24/7 staffing.
Monitoring the people as they enter and exit the site. The purpose
is to assist with deterring theft, violence, vandalism, illegal
activities or infractions of rules and code of conduct. Perform
light-maintenance and janitorial of common areas, entry, kitchen,
community space, bathrooms, grounds and the perimeter of the
shelter. Assist in setting up shelter meetings and assign daily and
weekly duties to be performed by program participants. Prepare
vacant units including light maintenance, cleaning, and
coordinating with vendors in a timely manner. Maintain inventory of
basic supplies and order supplies. Respond to program participants'
concerns and questions. Provide info and feedback to Case Manager
and Shelter Operations Manager on on-going operations and the
welfare of program participants. Respond to emergencies, being
on-call with cell phone and performing grounds checks. Call 911 in
case of emergencies such as fire or injuries. Alert LIHI staff and
management of incidents, safety concerns and other related issues.
Be able to lift at least 25 pounds. Other duties as assigned.
Qualifications: Proven ability to work with minimal supervision.
One year maintenance, customer service and/or management
experience. Demonstrated ability to work with people with
sensitivity to cultural, race, gender, mental health and class
issues, and a demonstrated commitment to low-income housing and
ending homelessness. Experience working with low-income people.
Excellent problem solving and conflict resolution skills. Excellent
communication skills. Must pass criminal background checks and drug
screening test. About us: The Low Income Housing Institute (LIHI)
has a 30-year history and track record of owning and managing
low-income housing; developing innovative solutions to
homelessness; advocating for housing justice; providing supportive
services; and operating hygiene services for homeless people at our
Urban Rest Stops. LIHI staff have developed over 5,000 affordable
housing units and manages over 3,000 units including rental
housing, permanent supportive housing and transitional housing. The
populations served include: families, singles, seniors, veterans,
young adults, immigrants, low wage workers, and people living with
physical and mental disabilities. LIHI is one of the largest
nonprofit housing organizations in the state. Our properties are
located in Seattle, King County, and five adjacent counties. LIHI
is a national leader in sponsoring tiny house villages as a crisis
solution to homelessness. Annually, the tiny house villages and
shelters serve 2,000 homeless people and our hygiene programs serve
over 8,000 homeless people. LIHI staff is collaborative, dynamic,
and dedicated to taking bold steps in ending homelessness and
creating supportive communities for people to thrive. Full Time 5
PM – 1 AM Mon-Fri Full Time 5 PM – 1 AM Mon-Fri
Keywords: Low Income Housing Institute, South Hill , Shelter Monitor, Healthcare , Olympia, Washington
