Sr. Product Manager - Tech SME, Hub Delivery
Company: Amazon
Location: Bellevue
Posted on: April 7, 2026
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Job Description:
At Amazon, we are working to be the most Customer-centric
company on earth. A customer experience that we are constantly
looking to take to a new level is how we fulfill and deliver
customers' orders. We are doing so by building a world class last
mile operation capable of exceeding the expectations of our
customers by ensuring that their orders are delivered as quickly,
accurately, and cost effectively as possible. Amazon's Hub Delivery
Offering allows local small businesses to partner with Amazon to
provide flexible and cost-effective delivery service to delight
customers globally. This is an emerging Amazon Logistics (AMZL)
delivery channel, and is on an exponential growth trajectory
globally. The Product PM Tech SME will plan and orchestrate the
work of several cross-functional teams to ensure on-time successful
launch of the Hub Business and Tech programs as we expand into new
regions. The PM will influence and coordinate teams related to
attainment, network planning, volume planning, ops integration,
under-the-roof operations, on-the-road execution. The role will be
the Single Threaded leader to partner with Product & Tech team,
design solutions, reflect creativity, high judgement, and provide
breakthroughs for business across cross-functional initiatives. The
SME team acts as a catalyst for change by driving innovation at the
operator level, prioritizing technology initiatives and supporting
engineering design innovations. The SMEs strive to be experts in
Amazon’s operation systems & Hub Delivery landscape. They are
accountable to delivering world class solutions through optimizing
and reinventing the existing technology. Travel approx. 25% to WW
Delivery Stations and Corporate sites. Key job responsibilities -
Develop and execute a playbook for launching the large scale
programs across WW regions. - Provide end to end coordination of
all stakeholder teams that contribute to successful launch:
attainment, topology, operations integration, station tech and ops,
on-the-road tech and execution, Hub Delivery tech and support
systems enablement. - Ensure that the answer to "Do we have
everything ready, tested and turned on, to get packages to our Hub
partners successfully?" is always YES. - Provide training to
station leadership. - Monitor success and progression up to 90 days
after initial launch. - 5 years of product or program management,
product marketing, business development or technology experience -
Bachelor's degree or equivalent - Experience owning/driving roadmap
strategy and definition - Experience with end to end product
delivery - Experience with feature delivery and tradeoffs of a
product - Experience as a product manager or owner - Experience
owning technology products - Experience in influencing senior
leadership through data driven insights - Experience working across
functional teams and senior stakeholders Amazon is an equal
opportunity employer and does not discriminate on the basis of
protected veteran status, disability, or other legally protected
status. Our inclusive culture empowers Amazonians to deliver the
best results for our customers. If you have a disability and need a
workplace accommodation or adjustment during the application and
hiring process, including support for the interview or onboarding
process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner. The base salary range for
this position is listed below. Your Amazon package will include
sign-on payments and restricted stock units (RSUs). Final
compensation will be determined based on factors including
experience, qualifications, and location. Amazon also offers
comprehensive benefits including health insurance (medical, dental,
vision, prescription, Basic Life & AD&D insurance and option
for Supplemental life plans, EAP, Mental Health Support, Medical
Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
Reimbursement coverage), 401(k) matching, paid time off, and
parental leave. Learn more about our benefits at
https://amazon.jobs/en/benefits . USA, WA, Bellevue - 136,000.00 -
184,100.00 USD annually
Keywords: Amazon, South Hill , Sr. Product Manager - Tech SME, Hub Delivery, IT / Software / Systems , Bellevue, Washington
