Tech Reception
Company: CSL
Location: Olympia
Posted on: April 24, 2024
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Job Description:
Responsibilities:
--- Responsible for greeting donors at the plasma collection center
and conducting a series of registration procedures to verify donor
suitability for the plasma pheresis process.
--- In compliance with Standard Operating Procedures (SOPs),
assists qualified donors in completing the screening process. The
screening procedures includes but are not limited to: assessing the
self-administered health history, answering basic medical questions
associated with the donation process, referring donors to medical
staff when appropriate and performing health screening procedures
such as blood pressure, pulse, weight, temperature. Performs finger
stick to obtain sample to obtain donor's hematocrit and total
protein levels.
--- Upon completion of the appropriate training, may educate new
donors on the use of therapeutic products made from donated plasma.
This includes explaining the screening process, the health
screening tests performed, the appointment system, donation fees,
center policies, proper nutrition and any other information
pertinent to the donor. Ensures that all donor questions are
answered timely, accurately and professionally.
--- May be involved in registering applicant and transfer donors
based upon completion of appropriate training and operational needs
of the center.
--- May answer the telephone and answer callers question or
transfer call to appropriate staff member.
--- Maintains alertness and awareness to any reaction by a donor
may have during or after the pheresis process and notifies
appropriate staff.
--- Alerts Group Leader or Supervisor of donor flow issues.
--- Ensures the accurate recording of donor data in the electronic
donor information management system as outlined in the SOPs.
--- Understands the policies and procedures associated with hyper
immune programs at the center if applicable.
--- Maintains clean efficient work environment and ensures
sufficient operating supplies and forms are available as needed.
Follows all Health Safety & Environmental (HSE) and Occupational
Safety and Health Administration (OSHA) policies and procedures.
Promotes safety in all actions.
--- Maintains confidentiality of all personnel, donor and center
information.
--- May be cross-trained in other areas to meet the needs of the
business.
--- Bilingual skills may be required, at the discretion of the
organization, to meet the needs of the business.
--- Perform other job-related duties as assigned.
Qualifications:
--- High school diploma or equivalent required
--- Minimum of three (3) months experience in a clerical or
customer service related position, preferably in medical or health
provider environment or equivalent combination of education and
experience
--- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on
local legal and/or educational requirements. Refer to local job
documentation where applicable.
Our Benefits
CSL offers the following benefits for this part-time position:
Employees are able to enroll in our company's 401(k) plan.
Employees will accrue paid sick leave at a rate of one hour for
every 30 hours worked. For more information on CSL Plasma benefits
visit https://cslbenefits.com/cslp.
About CSL Plasma
CSL Plasma is one of the world's largest collectors of human
plasma. Our work helps to ensure that people with rare and serious
diseases are able to live normal, healthy lives. We are committed
to our work because lives depend on us. Learn more about CSL
Plasma.
We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL
embraces diversity and inclusion. Learn more about Diversity &
Inclusion at CSL.
Do work that matters at CSL Plasma!
Keywords: CSL, South Hill , Tech Reception, Other , Olympia, Washington
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